Booking live courses or workshops
Your booking will be provisional until payment has been received.
Cancellation charges apply should you decide to cancel, whether or not payment has been received. All courses become non-transferable, non-refundable when there are 14 days or less to the course date.
Methods of Payment
Payment of the full course fees must be made in advance and should be made at the time of placing a booking to confirm the date agreed with Reiki Jane.
Cancellation
Whether or not course fees have been paid, cancellation fees will apply once the booking has been processed.
Standing Charge
- There will be a standing charge of £50 to cover the cost of all training materials that will be sent to you upon receipt of full payment. This is non-refundable.
Cancellation
- Cancellations within 14 days of the training start date will be charged at the full course fee.
- Cancellations within 15 – 20 days of the training start date will be charged 50% of the course fee.
- Cancellations within 21 – 30 days of the training start date will be charged 25% of the course fee.
- Cancellations more than 30 days in advance of the course will incur no charge.
No shows on the day without any notice will be classed as cancelling on the day.
Once confirmation has been raised and sent, this will become payable under all circumstances. To ensure a consistent service is provided to all, this is non-negotiable.
Delegate Submission
It is possible to substitute an alternative delegate on any place booked at no additional cost.
Course Content and Programme Schedule
Reiki Jane reserves the right to alter the advertised schedule of courses, which may include cancellation of a course.
All advertised programmes require a minimum number of bookings to be placed on each course. Where this number is not reached, we may choose to cancel the course. Where Reiki Jane cancels a course, individuals with confirmed bookings on that course will be offered alternative dates. If none can be provided, then a full refund will be given (minus the £50 standing charge for training materials).
Reiki Jane reserves the right to alter or amend the advertised content of any course without notice in order to continuously provide a high-quality service or due to circumstances beyond our control.
Reiki Jane reserve the right to change the venue from that originally advertised.
Reiki Jane will not be liable for any losses or expenses, including consequential, arising from any such alterations or amendments to the programme content and schedule including cancellation.
Smoking
Reiki Jane premises are non-smoking and all delegates are required to adhere to this policy.
Exclusion
Reiki Jane reserves the right to refuse access to facilities and premises where there is reason to believe that a delegate is unwell, under the influence of alcohol or where a delegate uses threatening, bullying, harassing or disruptive behaviour. Reiki Jane will not be liable for any losses or expense (including course fees and consequential damages) incurred by a delegate arising from such an exclusion.
These terms and conditions were last updated October 2019.